Our Impact
Turning Support into Lasting Impact
Every number represents a moment of care and connection for individuals and families across Frederick County.
At the Mental Health Association of Frederick County (MHA), our work isn’t transactional—it’s trajectory. It’s not about doing just enough for today. It’s about changing what’s possible for someone’s future: the kind of adult they become, the family they build, and the ripple effects that reach generations to come.
A warm welcome. A kind greeting. Meeting someone with dignity instead of judgment. These moments can change the direction of a person’s life.
When someone walks through our doors, we’re not only asking, “How can we keep you safe today?” We’re also asking, “How can we protect your future?”
Our FY25 impact reflected on this page represents those moments in action.
47,924
Calls answered, most often related to behavioral health, housing, or shelter needs, and suicide or crisis support.
1,984
Childcare educators trained, along with 721 classroom observations conducted to support best practices, strengthen educator skills, and promote high-quality learning environments.
983
Healthy Families Frederick home visits conducted, with a reported 96% reduction in parental stress.
806
Hours of supervised visits, allowing 69 children to maintain contact with their visiting parent.
99%
Crisis calls did NOT require an escalated response, such as law enforcement, mobile crisis, or EMS.
46
Families served through Building Resilient Families (BRF) in FY25.
28
Frederick County Public Schools were served by Systems Navigation in FY25, reaching 56 students, with 95% of families experiencing a decrease in assessed risks and needs.
84%
Parents reporting a reduction in parental stress after starting services at MHA.
166
Presentations to professionals in our community on the value of MHA’s work.
13.92 minutes
Average wait time to be seen at the Walk-In Crisis Care Center. The largest age group served was ages 13–17, with 66% of individuals seeking care for suicide-related concerns.
683
Individuals served through Counseling Services, with 83% of clients who completed the survey reporting improvements in their mental health since starting services.
32
Cases closed with assistance from Court Appointed Special Advocates (CASA) in FY25 (28% increase from FY24). There were a total 75 active volunteers, 8 of whom were sworn in within FY25.
A Stronger Community, Together
Your support helps expand access to care and strengthens well-being across Frederick County.
Every day, we stand alongside our community—guiding individuals through crisis, equipping childcare providers, and offering resources that help people navigate difficult moments.
With your support, MHA can continue reaching people before challenges become overwhelming, offering support that builds resilience and reduces stress.
Your generosity also makes it possible to partner with schools, childcare providers, and local organizations to expand access to mental health resources and respond quickly when new needs arise.
The impact reflected in this year’s numbers represents more than data. It reflects thousands of moments of connection, care, and support.
Thank you for being part of this work.
Annual Reports
Why our Work Matters
The data is clear: mental health matters. Every day, whether we’re guiding someone through a crisis, connecting them to resources, or providing a listening ear, we’re proud to stand with our community.