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2-1-1

2-1-1 is the phone number to call to connect people to the services they need.
2-1-1 Call Specialists provide information about resources such as the following:


  • Basic human needs: food and clothing, shelters, rent and utility assistance.
  • Physical and mental health: health insurance programs for adults and children, Medicaid and Medicare, maternal health, medical information lines, crisis intervention services, support groups, counseling, drug and alcohol services.
  • Employment support: job training, transportation, education programs.
  • Support for older Americans and people with disabilities: adult day care, telephone wellness checks, meals, respite care, home health care and transportation services.
  • Support for children, youth, and families: childcare, after-school programs, Head Start, family resource centers, mentoring, tutoring and protective services.
  • Mobile crisis services: when the Call Specialist deems it appropriate to send crisis response workers to the caller’s home, either for child or adult services (Frederick County only).
  • Suicide prevention and intervention services: available to anyone who is at risk of taking his or her own life and to the friends and loved ones of people who are feeling suicidal.

Other Facts About 2-1-1

  • 2-1-1 operates 24 hours a day/7 days a week/52 weeks a year.
  • 2-1-1 services are available in over 150 languages.
  • Western Maryland 2-1-1, which covers Frederick, Garrett, Allegany, and Washington Counties, is operated by the Mental Health Association of Frederick County.
  • Approximately 65% of the United States is covered by 2-1-1 services
Simply dial 2-1-1 to access this service.

2-1-1 is currently available from most cell phones and land-lines. However, if you experience difficulties calling 2-1-1, you may access the identical service by calling 301-662-2255 or 1-866-411-6803 (outside of Frederick County).

*Airtime and other charges may apply for cell phone users.






Funding provided by Constellation Energy and United Way of Central Maryland
Need Help?
Call 2-1-1
In Crisis?
301.662.2255 (local)
800.422.0009 (statewide)
Services available in over 150 languages

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National Suicide Prevention Lifeline

National Suicide Prevention Lifeline is a national 24- hour, toll-free suicide prevention service available to anyone who feels that he/she might be in danger of hurting oneself, to find referrals to mental health services, or to speak to a crisis worker about a friend or family member.

Find Information and Referrals

In need of more help? Call 2-1-1, get connected, get answers.  Available in over 150 languages.